Privacy Policy

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Privacy Policy

Effective Date: May 15, 2025

Last Updated: May 15, 2025

PalmR8D (“we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the PalmR8D mobile application, platform, and website (collectively, the “Platform”).

By using PalmR8D, you agree to the terms outlined below. If you do not agree, please do not use the Platform.

1. 

Information We Collect

We collect the following types of personal and usage information:

A. Information You Provide:

• Name, email address, phone number
• Profile details (e.g., user role: Foodie, Chef, Business)
• Business information if registering as a seller
• User-generated content such as reviews, images, videos, and chat messages
• Payment and billing information via third-party payment providers

B. Information We Collect Automatically:

• Device information (model, OS version, device ID)
• Location data (with your permission)
• Usage data (interactions, features used, pages visited)
• IP address and browser type

2. 

How We Use Your Information

We use your information to:

• Operate and maintain the Platform
• Facilitate social connections, orders, reservations, and payments
• Customize user recommendations and feed rankings
• Enable messaging, reviews, and user engagement
• Provide customer support and respond to inquiries
• Improve and personalize the user experience
• Comply with legal obligations

3. 

How We Share Your Information

We may share your information with:

• Other users, to enable profile visibility, reviews, messages, and transactions
• Service providers, such as hosting, analytics, and payment processors
• Legal authorities, if required to comply with law or protect rights
• Business partners, with consent, for promotions, collaborations, or features

We do not sell your personal information to third parties.

4. 

Your Rights & Choices

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information
• Opt-out of marketing emails (via unsubscribe links)
• Restrict certain data uses or processing
• Request data portability

To exercise your rights, email us at: privacy@palmr8d.com

5. 

Cookies and Tracking Technologies

We use cookies, device identifiers, and similar technologies to:

• Analyze usage and performance
• Store user preferences
• Enhance platform security

You may manage cookies in your device/browser settings.

6. 

Data Retention

We retain personal information for as long as your account is active or as needed for:

• Legal compliance
• Fraud prevention
• Account recovery
• Improving our services

7. 

Security

We implement industry-standard technical and organizational safeguards to protect your data, including:

• Encryption in transit and at rest
• Secure authentication protocols
• Payment processing via PCI-compliant providers

No system is 100% secure, but we work to protect your information responsibly.

8. 

Children’s Privacy

PalmR8D is not intended for children under 13. We do not knowingly collect personal data from anyone under 13. If we learn we’ve collected data from a child, we will delete it immediately.

9. 

International Data Transfers

Your data may be stored and processed in countries where we or our partners operate. By using the Platform, you consent to such transfers in accordance with applicable laws.

10. 

Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will notify you via the Platform or email.

Check this page regularly for the most up-to-date information.

11. 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

PalmR8D Privacy Team

Email: privacy@palmr8d.com

Website: https://palmr8d.com